How to book your video shoot?
1. Book your videographer
Describe your video, compare offers and choose the photographer of your choice.
2. Make your video shoot
In the studio, at home or on location, meet your videographer for your shoot.
3. Receive your videos
48 hours after your shooting, your videos are waiting for you in your mailbox, ready to be downloaded.
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Working with Utopix
gives you a number of advantages
No booking fees
No service fees. You only pay for your photographer’s services.
Your payment is secure, and your photographer is only paid once you have received your photos.
The Utopix team is available to help if you have any questions.
Utopix offers you a selection of professional and experienced photographers.
Frequently asked questions
What are the advantages of Utopix?
🏄♂ Responsiveness: With over 3,000 professional members, you are sure to quickly find the perfect match for your project!
⭐ Quality: By choosing a Utopix professional, you can be sure you’re working with an experienced, top-quality professional. The members of the Utopix network are all professionals manually verified by our teams based on their professional experience and the quality of their portfolio.
🔒 Payment security: Your professional is only paid once the assignment is completed and your visuals have been delivered. Your money is perfectly safe.
😊 Shoot guarantee: In case your professional cannot be present on the day of your shoot, due to force majeure or any other reason, we will help you find an alternative solution that matches your budget and expectations, at no extra cost.
👋 Support: You’ll have fast and flexible human support if you have any questions or simply need help with your project.
How do I get my photos and videos back?
When your shoot is finished, your photos go through post-processing to give you the best result. This usually takes between 24 and 72 working hours.
However, it is always best to ask your photographer about delivery times at the outset to ensure you get your photos in time. As soon as the final photos are ready, you will receive a download link by e-mail and via your Utopix messaging system from your photographer.
How much does it cost to create a project on Utopix?
Creating a customer account and requesting a quote for one or more photo shoots is free! You can freely discover the photographers' offers for your shoot and discuss with them 🤩
Once you have selected your Utopix service provider, we invite you to pay the amount of the service securely online at Utopix. A 15% Utopix service fee is added to the service amount.
This service fee allows us to continue maintaining and developing Utopix, but also offers you guarantees:
👉 Payment security: we offer you a safe and secure way to pay for your photographer's services. Your service provider is only paid once the visuals have been received and validated by you.
👉 Shooting insurance: in case your photographer is unable to carry out the assignment, we will find you a replacement at the same price and conditions.
Support: our team is there for you in case of doubt or questions during and after the mission of your Utopix provider.
Can I pay in cash or cheque?
It is not possible to pay by cash or cheque via Utopix and we strongly advise against paying for your photographer’s services by these means.
👌 Utopix services are paid for via a completely secure online payment method and without any service fees. By using the Utopix secure payment method, you benefit from total payment security and human support in the event of dispute or dissatisfaction. Your photographer is only paid once the photos have been delivered and approved by you, not before!
Can I receive an invoice for the service?
Absolutely. You can find all your invoices in the "invoice" section of your customer area 🤝
How do I communicate with my Utopix photographer?
There are two ways to talk to Utopix photographers and videographers.
1 - Start by submitting your free photo or video shoot request. Photographers interested in your photo shoot will send you a price quote with a personalised message. You then have the opportunity to discuss the proposals with your preferred service providers via Utopix’s internal messaging system.
2 - From your customer dashboard you can browse the available profiles in the Utopix network. If you really like one of our professionals, you can send them a message via the Utopix messaging system or send the details of your photo shoot directly to the professional and invite them to make an offer.
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