How to book your photo session
1. Book your photographer
Describe your photo shoot, compare offers and choose your photographer.
2. Carry out your photo shoot
Meet your photographer in the studio, at home or on location.
3. Receive your photos
48 hours after your shoot, your photos will be in your mailbox ready for download.
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Working with Utopix
gives you a number of advantages
No booking fees
No service fees. You only pay for your photographer’s services.
Your payment is secure, and your photographer is only paid once you have received your photos.
The Utopix team is available to help if you have any questions.
Utopix offers you a selection of professional and experienced photographers.
Frequently asked questions
Can I pay in cash or cheque?
It is not possible to pay by cash or cheque via Utopix and we strongly advise against paying for your photographer’s services by these means.
👌 Utopix services are paid for via a completely secure online payment method and without any service fees. By using the Utopix secure payment method, you benefit from total payment security and human support in the event of dispute or dissatisfaction. Your photographer is only paid once the photos have been delivered and approved by you, not before!
Can I receive an invoice for the service?
Absolutely. You can find all your invoices in the "invoice" section of your customer area 🤝
What are the advantages of Utopix?
🙈 No service fees: finding a photographer or videographer is completely free for Utopix customers.
🏄♂ Responsiveness: With over 3,000 professional members, you are sure to quickly find the perfect match for your project!
⭐ Quality: By choosing a Utopix professional, you can be sure you’re working with an experienced, top-quality professional. The members of the Utopix network are all professionals manually verified by our teams based on their professional experience and the quality of their portfolio.
🔒 Payment security: Your professional is only paid once the assignment is completed and your visuals have been delivered. Your money is perfectly safe.
😊 Shoot guarantee: In case your professional cannot be present on the day of your shoot, due to force majeure or any other reason, we will help you find an alternative solution that matches your budget and expectations, at no extra cost.
👋 Support: You’ll have fast and flexible human support if you have any questions or simply need help with your project.
How do I get my photos and videos back?
🎉 When your photo shoot is finished, your photos go through post-processing to give you the best result. This usually takes between 24 and 72 working hours. As soon as the final photos are ready, your photographer will send you a download link by email and via your Utopix messaging system.
The delivery time for videos generally varies between 3 and 5 working days. Post-production processing of videos may require several steps (e.g., adding a logo, subtitles, animations). Depending on the complexity of your project, you will be entitled to 1 or 2 feedback rounds so that the videographer can adapt the video to your requirements.
How do I communicate with my Utopix photographer?
There are two ways to talk to Utopix photographers and videographers.
1 - Start by submitting your free photo or video shoot request. Photographers interested in your photo shoot will send you a price quote with a personalised message. You then have the opportunity to discuss the proposals with your preferred service providers via Utopix’s internal messaging system.
2 - From your customer dashboard you can browse the available profiles in the Utopix network. If you really like one of our professionals, you can send them a message via the Utopix messaging system or send the details of your photo shoot directly to the professional and invite them to make an offer.
Why choose a Utopix professional?
Utopix is the largest network of qualified photographers and videographers in the world.
By choosing a Utopix professional, you are assured of working with an experienced and qualified professional 💎.
The members of the Utopix network are all recognised professionals who are manually approved by our teams based on several criteria:
- The quality of their photo and/or video book
- Their availability
- Their interpersonal skills
- Their references
- Compliance with customer instructions
The final choice is yours! Several professionals will be proposed to you. You will be able to consult their portfolio and select the photographer and/or video artist of your choice.
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